Important Customer Information
Methods of payment
BELENCI STORE uses the safest methods ensuring that purchases are made with total reliability and confidentiality , reserving all your data. To do this, regardless of the payment method you use, all your purchases are made via secure server, which encrypts and protects all information. We are aware of the realities of our customers and therefore we tried to reach everyone, offering two options for them to choose the method that best suits your needs.
Cash on Delivery
ANY MODIFICATION OR CANCELLATION OF ORDER WILL BE ACCEPTED ONCE ALREADY SENT.
Form , costs and delivery time .
The customer can choose the shipping method from the potential for shipping zone . You should be aware that delivery times , quality of service , place of delivery and the cost will be different for each form of transport and possibly for each zone.
BELENCI STORE sends orders to its customers through different courier companies of national and international renown . The date of delivery to the customer's address , which in no case may be a PO Box, will depend on the chosen product availability and shipping area .
Before confirming your order we will inform the customer about the shipping and delivery , both guidance that apply to the specific order . However, both may vary depending on the specific circumstances of each order. Transport times can be altered by extraordinary incidents in the transport and difficulties in delivering the goods.
Shipping charges listed on the Web when ordering are approximate and are calculated based on a statistical average product weight . BELENCI STORE reserves the right to alter the shipping costs when the weight of the goods to vary by more than 10 % over the average weight mentioned. In the event of a price change BELENCI STORE notify you via email or phone the variation and may choose to cancel your order without any charge can charge or pay the difference and go ahead with the purchase .
BELENCI STORE not guarantee its customers the availability or delivery of products offered on their web product except where expressly cite a specific warranty. BELENCI STORE does not have the ability to accurately inform their customers of the availability of data and to guarantee a specific delivery time .
BELENCI STORE not accept any claim for expenses or damage arising from the unavailability at any given time of any of the articles posted on the Web.
BELENCI STORE guarantees its customers the option to cancel your order at any time and at no cost , provided that the cancellation is communicated before the order has been made available to the carrier for shipment .
The client should be cognizant of the variety of types of monitors and computer screens do not allow use exact color vision in all of them , there are always differences of nuance . It is for this reason that BELENCI STORE will not accept claims on shades and nuances in the colors of the items regarding your photograph published on the Web.
If a product other than that requested by the client was delivered by mistake BELENCI STORE you deliver the right product at no additional charge to the buyer.
For any issues related to the return of items in our store, please contact our Customer Service department .
The client BELENCI STORE agree at all times to provide accurate information about the data requested in user registration forms or placing an order, and keep them updated at all times.
The customer agrees to accept all the terms and conditions contained in these Terms of shipping and returns and other conditions of use contained in this Web site understanding that reflect the best possible service for the type of activity performed BELENCI STORE .
You agree to hold in confidence and with the utmost care their personal access codes to our website and communicate in a reliable way BELENCI STORE and as soon as the loss or theft of the access codes provided by the Web and any risk of access to them by a third party. The access codes may only be used by the user to which you are assigned . BELENCI STORE is released from any liability that may accrue for the possible damages caused or suffered by the misuse or lack of diligence in the custody of the keys of access, loss of or use that contravenes provided herein .
The customer agrees to allow the delivery of the order providing a delivery address where you can be delivered the order requested within the usual time of delivery of goods ( from Monday to Friday from 10:00 to 13:30 and 16: 00 to 18:00) . Should the customer breach of this obligation BELENCI STORE shall have no liability for delays or failures in delivery of the order requested by the customer.